EN
Request a demo
AI agent on WhatsApp

An AI agent that answers on WhatsApp with your business’s real data

It answers prices, hours, open appointments and the status of every order using what you loaded yourself. It sends the payment or booking link and, when a conversation needs someone from your team, hands it over with a summary.

  • Answers with your catalog, your prices and your hours
  • Sends payment and booking links in the chat
  • Hands the chat to your team with a summary
Get started Request a demo
Monthly plan in US dollars · Your conversations and your customers stay yours
Answers with your data

It answers what people ask every day, using what you loaded yourself.

The agent reads your menu or catalog, your prices, your hours and your rules. If something isn’t loaded, it doesn’t guess: it tells the customer someone from your team will get in touch and passes you the question.

  • Answers instantly

    Prices, hours, payment methods and delivery areas: what you answer twenty times a day today, answered in seconds and at night too.

  • With your real catalog

    It reads your products, services and prices from the dashboard. When you change a price, the very next answer already uses the new one.

  • Open appointments and bookings

    It offers only the times you have available and sends the link to book or leave the deposit.

  • Status of every order

    With the order number or phone number, it tells the customer whether the order is being prepared, on its way or ready for pickup.

  • Hands over to a person

    When a question calls for judgment or the customer wants to talk to someone, it passes you the chat with a summary of what was discussed.

  • You can correct it

    If you don’t like an answer, you correct it from the dashboard and the agent uses it from then on.

Before and after

From the phone that never stops ringing to an agent that answers

What you answer message by message today, solved in the same chat.

TodayWithout a system
From the first monthWith kaptativa
PricesYou copy and paste the list twenty times a day
PricesThe agent answers with the prices in your dashboard
At nightQuestions wait until the morning
At nightAnswered right away, even after hours
BookingsBack and forth until you find a time
BookingsOpen times and a link to book
Orders“Is it on its way yet?” messages interrupt the kitchen
OrdersThe customer checks the status with their number
Special casesThey get lost among hundreds of messages
Special casesThey reach your team with a summary
What people askYou go by gut feeling, with no data
What people askTopics and busy hours in your metrics

Plans based on how many numbers and how many conversations your agent handles

Three monthly plans in dollars. You choose how many WhatsApp numbers you connect and how many conversations per month the agent handles; you pay for the people who reply, not for the ones who only watch.

WhatsApp numbers
Billing

Base

1 numberIdeal for you

For the business that wants to stop answering the same thing all day: one WhatsApp number that answers with your data and hands you whatever needs a person.

US$ 30/ month

or US$ 27 per month billed yearly

Get Baseor request a free demo
  • 1 WhatsApp number
  • Up to 500 chats per month
  • 2 people on the inbox
  • Channel: WhatsApp
  • Each number with its own hours and team (not included)
  • Payment and booking links in the chat (not included)
  • Order status and open appointments, up to the minute (not included)
  • Conversations shared out among your team (not included)
  • Conversation and topic metrics (not included)
  • The same agent on your website and on Instagram (not included)
  • Priority WhatsApp support (not included)
Recommended

Pro

2 numbersIdeal for you

For the business with lots of inquiries or two areas, like dining room and delivery: two numbers with the same agent, payment and booking links, and conversations shared out among your team.

US$ 60/ month

or US$ 55 per month billed yearly

Get Proor request a free demo
  • Up to 2 WhatsApp numbers
  • Up to 2,000 chats per month
  • Up to 5 people on the inbox
  • Channel: WhatsApp
  • Each number with its own hours and team
  • Payment and booking links in the chat
  • Order status and open appointments, up to the minute
  • Conversations shared out among your teamNew
  • Conversation and topic metrics
  • The same agent on your website and on Instagram (not included)
  • Priority WhatsApp support (not included)

Premium

3 numbers and more channelsIdeal for you

For the business with branches or several channels: three numbers, the same agent on your website and on Instagram, more conversations and priority WhatsApp support.

US$ 120/ month

or US$ 110 per month billed yearly

Get Premiumor request a free demo
  • Up to 3 WhatsApp numbers
  • Up to 6,000 chats per month
  • Up to 10 people on the inbox
  • WhatsApp, website and Instagram
  • Each number with its own hours and team
  • Payment and booking links in the chat
  • Order status and open appointments, up to the minute
  • Conversations shared out among your teamNew
  • Conversation and topic metrics
  • The same agent on your website and on Instagram
  • Priority WhatsApp support
Included in all three plans
  • Setup at no cost
  • Connection to your WhatsApp Business
  • Initial training with your data
  • Unlimited users who view conversations and metrics
  • Answers with your catalog, prices and hours
  • Handoff to a person with a conversation summary
  • Conversation history
  • Ticket support
Plan add-ons and rules
  • 500 more agent conversations: US$ 15 a month
  • WhatsApp messages are billed by Meta to your business’s WhatsApp Business account.
  • If you go over a limit, we let you know and your system keeps working. Fair use

Agent connected to your systems

If your stock, appointments or orders live in another system, we look at how to connect it and put together a proposal based on how you operate.

Request a proposal

Try it with your own questions

We set up a demo with your menu or catalog so you can message it the way a customer would, before you decide.

Request a demo

Switch between dollars and pesos with the selector at the top. Reference exchange rate: Argentina's official dollar rate of AR$ 1,560 (10/26/2026).

Everything the agent handles in a chat

It answers, offers, charges and hands off. You define what it can do and what always goes to your team.

Your customer sorts it out in the chat, whenever they write. You see every conversation and step in when needed.

1 · Your customer

On your customer’s WhatsApp

They write however they like, get the answer in seconds and, if they want, book or pay from the link that arrives in the same chat.

2 · You, in the dashboard

In your inbox

All the chats in one list, with what the agent resolved and what’s waiting for your team. Open any of them and see the whole conversation.

Human support

You decide when the agent answers and when your team does

You set the hours your team is available and what the agent does outside them. During those hours it can answer the simple things and pass on the rest; at night and on Sundays it works alone and notes down what’s left for the next day.

  • Availability hours by day and by person
  • Different rules inside and outside those hours
  • Pending chats ready for the morning
Premium plan

The same agent on WhatsApp, on your website and on Instagram

With the Premium plan, the agent also answers in your website chat and in Instagram direct messages, with the same information and the same rules. All the chats arrive in the same inbox, tagged with their channel.

  • Chat on your website with your brand
  • Instagram direct messages
  • One inbox showing each chat’s channel
Pro and Premium plans

Up to three WhatsApp numbers with the same agent

You connect the dining room number, the delivery number and the events number, or one per branch. The agent answers on all of them with the same information, each number has its own hours and team, and the chats arrive in a single inbox.

  • One number per branch or area
  • Each number with its own hours and team
  • One inbox showing each chat’s number

What you can add to your agent

Services you turn on in your system when you need them, without switching platforms.

AI content

Sample answers and frequently asked questions written with AI from your texts, in your brand’s tone.

Product descriptions, news, banners and photo touch-ups.

Email and WhatsApp campaigns

News, promotions and reminders on WhatsApp for people who have already written to you, from the same dashboard.

Billed in tiers based on how much you send.

E-invoicing

The invoice for each order the agent charged through a payment link, issued from the dashboard.

Type A, B and C invoices, credit notes and delivery to the customer.

Works with the tools you already have

The ones you already use every day, connected to your system from day one.

  • WhatsApp
  • Instagram
  • Messenger
  • Facebook
  • Meta
  • Mercado Pago
  • Google Calendar
  • Google Sheets
  • OpenAI
  • Claude
  • Gemini

Custom integrations for your business

Use another tool? We connect your system to the software you already have via API.

Ask us

From the first conversation to your system up and running

Three steps, with a fixed proposal before we start.

  1. 1

    We learn about your inquiries

    What people ask you most, through which channels, who answers today and which cases you want to always reach a person.

  2. 2

    You try it with your data

    We set up the agent with your catalog, your prices and your hours, and you message it the way a customer would before turning it on.

  3. 3

    You turn it on in your WhatsApp

    We connect it to your WhatsApp Business, load your team’s hours and teach you how to correct answers from the dashboard.

Other platform products
FAQ

What people ask us before getting started

Have another question? Write to us and we'll answer for your case.

Ask your question
How much do WhatsApp messages cost?

The monthly plan covers the agent. Messages through the WhatsApp Business API are billed separately by Meta to your business’s WhatsApp Business account, at its current rate. Before we start, we show you how to estimate that cost.

Can the agent make up prices or promotions?

No. It answers only with what you loaded: your catalog, your prices, your hours and your frequently asked questions. If someone asks about something that isn’t there, it says so and passes the question to your team.

Does it give medical, legal or financial advice?

No. It is set up not to give medical, legal or financial advice. If a question goes that way, it tells the customer that someone from your team will contact them and passes you the chat.

Do I need a new WhatsApp number?

You can use the number you already have or add a new one. During setup we look at which one makes sense in your case and help you verify your business account on Meta.

Why connect more than one number?

To separate areas or branches without duplicating work: for example, the dining room number, the delivery number and the events number. The agent is the same and answers with the same information, but each number has its own hours and team, and you see all the chats in a single inbox.

Can I see what it answered and correct it?

Yes. All chats are saved in the history. If you don’t like an answer, you correct it from the dashboard and the agent uses it in upcoming conversations.

What happens if I hit my plan’s conversation limit?

We let you know at 80% and at 100%. If you hit the limit, the agent stops replying on its own and conversations go to your team until next month. To keep going, add 500 conversations for US$ 15 or move up to the next plan.

Who owns the conversations and my customers’ data?

You do. The chats, the contacts and what you loaded to train the agent belong to your business, and you can download them whenever you want.

Your customers get answers, your team gets time.

We set up a demo with your catalog and your frequently asked questions so you can message it like a customer, no strings attached.

Get started Request a demo
Demo with your data, no commitment

The brands, products, people and photos shown on the screens are fictional and are for illustration only.