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Management for practices and clinics

Your practice or clinic with appointments confirmed by WhatsApp

Your patients book online with the provider they choose. A day before, they get a WhatsApp to confirm, and if someone can’t come, you offer that spot to someone on the waitlist.

  • Online appointments by provider, specialty and location
  • WhatsApp confirmation and waitlist
  • Medical record and files in the patient file
Get started Request a demo
Monthly plan · The information belongs to your practice
Less phone, more care

Fewer confirmation calls, more time for each patient.

Appointments, confirmations, patient files and payments live in one system. Front desk, providers and administration work from the same information, each with their own access.

  • Online appointments around the clock

    The patient picks a specialty, a provider and an open time without waiting for someone to pick up the phone.

  • WhatsApp confirmation

    A day before, they get the reminder and reply whether they’re coming. In the schedule you see who confirmed.

  • Patient file with medical record

    Every visit, every test and every file for the patient, organized by date in their file.

  • Coverage at a glance

    The patient’s health insurance, plan and member card, visible when the front desk books the appointment.

  • Deposits and self-pay visits

    Self-pay patients pay for the visit or a deposit with Mercado Pago, and the payment is tied to their appointment.

  • Everyone with their own access

    The front desk manages the schedule and each provider opens only their own patients’ records.

Before and after

How your practice’s week changes

The same everyday tasks, with fewer calls and less paperwork.

TodayWithout a system
From the first monthWith kaptativa
AppointmentsBy phone and only during front desk hours
AppointmentsOnline at any hour, by provider
ConfirmationCalling one by one the afternoon before
ConfirmationThe patient answers the WhatsApp and that’s it
CancellationsThe gap stays empty in the schedule
CancellationsIt’s offered to someone on the waitlist
Medical recordPaper folders and loose test results
Medical recordOne file per patient, with their files
CoverageAsked at the counter on arrival
CoveragePlan and member card entered when booking
PaymentsCash and transfers nobody records
PaymentsOnline deposit and each payment tied to its appointment

Choose the plan based on how many providers see patients

Three monthly plans that grow with your team. If you pay for the year, each month costs less.

Providers seeing patients
Billing

Practice

One or two providersIdeal for you

For the independent provider or the shared practice: online appointments, reminders and patient files.

US$ 22/ month

or US$ 20 per month billed yearly

Get Practiceor request a free demo
  • Up to 2 providers
  • 1 location
  • 3 users
  • Waitlist for canceled appointments (not included)
  • Collection of deposits and self-pay visits (not included)
  • AI agent on WhatsApp (1 number, 500 conversations a month) (not included)
  • No-show and open-slot report (not included)
  • Separate schedule and cash register per location (not included)
  • Priority WhatsApp support (not included)
Recommended

Team

For teamsIdeal for you

For the center with several providers: waitlist, deposit collection and WhatsApp agent.

US$ 45/ month

or US$ 41 per month billed yearly

Get Teamor request a free demo
  • Up to 10 providers
  • 1 location
  • Up to 10 users
  • Waitlist for canceled appointmentsNew
  • Collection of deposits and self-pay visits
  • AI agent on WhatsApp (1 number, 500 conversations a month)
  • No-show and open-slot report
  • Separate schedule and cash register per location (not included)
  • Priority WhatsApp support (not included)

Network

Multiple locationsIdeal for you

For the clinic with more than one location: schedule and cash register per location, and more users.

US$ 64/ month

or US$ 58 per month billed yearly

Get Networkor request a free demo
  • Over 10 providers
  • Up to 5 locations
  • Up to 25 users
  • Waitlist for canceled appointmentsNew
  • Collection of deposits and self-pay visits
  • AI agent on WhatsApp (1 number, 500 conversations a month)
  • No-show and open-slot report
  • Separate schedule and cash register per location
  • Priority WhatsApp support
Included in all three plans
  • Free setup
  • Managed hosting and domain
  • Your own website with appointment booking
  • Appointments by specialty and provider
  • Reminder with WhatsApp confirmation
  • Medical record with tests and files
  • Patient’s health insurance, plan and member card
  • Ticket support
Plan add-ons and rules
  • Extra user: US$ 4 a month
  • Extra location: US$ 10 a month
  • 500 more agent conversations: US$ 15 a month
  • WhatsApp messages are billed by Meta to your business’s WhatsApp Business account.
  • If you go over a limit, we let you know and your system keeps working. Fair use

Custom

Chains, multiple locations or your own processes: we put together a proposal for how you operate, free of charge.

Request a proposal

Prefer to pay just once?

We build it as your own project, with a one-time payment and no monthly plan.

From US$ 512 one-time payment
Request a quote

Switch between dollars and pesos with the selector at the top. Reference exchange rate: Argentina's official dollar rate of AR$ 1,560 (10/26/2026).

From the appointment request to the patient file, all in one place

Each part of the practice uses its own tools, and all of them share the patient file.

The patient books in a minute. The front desk no longer confirms by hand.

1 · Your customer

On the patient’s side

They pick a specialty, a provider and an open time, enter their coverage and receive the appointment on WhatsApp. If they can’t come, they cancel by replying to the message.

2 · You, in the dashboard

On the practice’s side

Each appointment goes into the provider’s schedule with its status: confirmed, in the waiting room, seen or no-show. The patient file is one click away.

Appointments that don’t go to waste

If someone cancels, the slot goes to whoever was waiting for it

Patients who want an earlier appointment join the waitlist for a provider or a specialty. When a slot opens up, you see who matches and notify them by WhatsApp with one tap.

  • Waitlist by provider or by specialty
  • Each patient’s preferences: days and time of day
  • WhatsApp notice with the slot that opened up
  • Automatic reminder the day before
  • Cancel by replying to the message
  • No-show report for the month
Insurance and self-pay patients

Each patient with their coverage and each self-pay patient with their payment

When booking, the patient says whether they come through health insurance, a private plan or self-pay, and enters their plan and member card. The front desk has it before they arrive. If they’re self-pay, they pay the visit or a deposit online and the payment is tied to the appointment.

  • Coverage each provider accepts
  • Patient’s member card saved in their file
  • Deposit or self-pay visit with Mercado Pago
Included in the Team plan

Let anyone who writes at 9 PM get an appointment without waiting until tomorrow

The WhatsApp agent knows your specialties, providers, schedules and coverage. It answers, offers the open appointments and completes the booking. It doesn’t give diagnoses or medical advice: if someone describes a symptom, it suggests going to an emergency room and notifies your team.

  • Answers real schedules, specialties and coverage
  • Offers open appointments and completes the booking
  • Never diagnoses: for a symptom, it hands off to your team
How the AI agent works

What gets added to your practice

Services you turn on in your system when you need them, without switching platforms.

E-invoicing

The invoice for each self-pay visit or deposit goes out with the payment and reaches the patient by email.

Type A, B and C invoices, credit notes and delivery to the customer.

Maintenance and upgrades

Backups, updates and monitoring, so the schedule is available from the first appointment of the day.

Monitoring, backups, updates and hour packs.

Email and WhatsApp campaigns

Notices for annual checkups, vaccination campaigns or new specialties for your patients.

Billed in tiers based on how much you send.

Works with the tools you already have

The ones you already use every day, connected to your system from day one.

  • WhatsApp
  • Google Calendar
  • Google Meet
  • Mercado Pago
  • Gmail
  • Google Maps
  • Google
  • Meta
  • Google Analytics
  • ARCA

Custom integrations for your business

Use another tool? We connect your system to the software you already have via API.

Ask us

From the first conversation to your system up and running

Three steps, with a fixed proposal before we start.

  1. 1

    We get to know your practice

    Specialties, providers, locations, the coverage you accept and how you manage the schedule today.

  2. 2

    We show you your system

    A demo with your brand, your specialties and your schedules, and the plan that fits your team.

  3. 3

    We get it up and running

    We move your patients over, set up schedules and domain, and teach the whole team how to use it.

We also build systems for
FAQ

What people ask us before getting started

Have another question? Write to us and we'll answer for your case.

Ask your question
Does the WhatsApp agent give medical advice?

No. It books appointments and answers schedules, specialties and coverage, and nothing else. If someone describes a symptom or asks for advice, it replies that it can’t advise anything, suggests going to an emergency room if it’s urgent and notifies your team.

Can the system bill health insurers?

Not for now. The system records each patient’s coverage, plan and member card, and you can see the month’s visits filtered by insurer. Submitting claims and billing each insurer is still done the way you do it today; if you need to integrate them, we’ll evaluate it with you.

What happens if a patient doesn’t reply to the reminder?

The appointment is flagged in the schedule so the front desk can call. If they reply that they’re not coming, the slot is freed up and you see on the waitlist who to offer it to.

Can I ask for a deposit to book?

Yes, for self-pay visits or tests. The patient pays with Mercado Pago when booking and the rest at the practice. You decide which services require one and how much. Available from the Team plan.

How is patients’ health data protected?

Each team member has their own username, with access to what they need for their job: the front desk, the schedule; each provider, their own patients’ records. The information is stored securely and belongs to the practice, not to us.

Does it work for an independent provider?

Yes. The Practice plan is designed for one or two providers: online appointments, WhatsApp reminders and patient files with medical records, without paying for clinic features you won’t use.

Does it connect to e-prescriptions or other systems?

Connections to e-prescription platforms, labs or the software you already use aren’t included. We evaluate them case by case and, if they can be done, they’re quoted separately.

More time to see patients, less to coordinate.

We build a demo with your specialties and your schedules so you can see it before deciding.

Get started Request a demo
Guided demo, no commitment

The brands, products, people and photos shown on the screens are fictional and are for illustration only.