Custom AI

Artificial intelligence that works with your company’s information

We build agents that read your documents, check your systems and handle specific tasks: sorting email, summarizing case files, finding a piece of data or entering an order by voice. Each one has its own permissions, and your data stays under your control.

  • Answers based on your documents and your data
  • Each user sees only what their role allows
  • A person reviews whatever the AI can’t confirm
Fixed-price quote · Your data, under your control
AI with context

An AI that knows your company and respects who can see what.

A generic chat knows nothing about your clients or your processes. We build agents connected to your documents and your systems, with each user’s permissions and a log of everything they do.

  • Works with your documents

    Reads your company’s contracts, case files, manuals and spreadsheets, and answers by saying where each fact came from.

  • Permissions per user

    The AI follows the same permissions as your system: nobody can use it to look up what they couldn’t open themselves.

  • Sorts what comes in

    Classifies emails and documents, tags them and sends them to the right team or person.

  • Summaries ready to go

    A 200-page case file, a meeting or a day of email, boiled down to what matters and with its sources.

  • Finds any piece of data

    Ask it the way you’d ask a coworker and it brings back the document, paragraph or number you were looking for.

  • Always with review

    Anything the AI can’t confirm is flagged for a person to check, and every action is logged.

Before and after

From a generic chat to an AI that knows your company

What changes when AI works with your information and within your rules.

TodayWithout a system
From the first monthWith kaptativa
InformationYou copy and paste documents into a chat every time
InformationLooks things up in your documents and systems directly
PrivacyEach employee uses a personal AI account
PrivacyCompany accounts, with permissions and a log
EmailSomeone reads them one by one to hand them out
EmailThey arrive already sorted to the right team
SearchAsking the group chat where a file ended up
SearchYou ask and it hands you the exact document
SummariesRereading the whole case file before every meeting
SummariesA summary of what matters, with its sources
Data entryTyping up the order back at the office
Data entryYou dictate it and it’s entered, ready to confirm
Custom quote

A fixed quote, built for your project

There's no list price: each project is quoted based on what you need. Discovery is free and the quote arrives in writing, with the scope, price and date of each stage, before we start.

  1. 1

    You tell us what you need

    A 30-minute call or a message with your idea.

  2. 2

    Free discovery

    We look at how you work today and what it needs to solve.

  3. 3

    Written proposal

    Scope, stages, timelines and a fixed price for each one.

  4. 4

    You approve and we start

    You pay per stage and use each delivery from day one.

Free, no commitment

Tell us about your project

Pick what's closest to what you're looking for and we'll get back to you within one business day.

Request a quote Or book a 30-minute call
What sets the price
  • Channels: WhatsApp, web or voice
  • What data it looks at
  • What actions it can take
  • Conversation volume
  • Integrations
  • AI model usage
Ways to work together
  • Fixed-scope projectA defined scope, with a fixed price and date.
  • In stagesDeliveries approved and paid for one at a time.
  • Dedicated teamMonthly hours to move forward on your priorities.

Specific tasks AI can do in your company

Each agent is built for one specific job, with the sources and permissions that job needs.

Your team asks it for things like they’d ask a coworker. You see what was asked and what the AI did.

1 · Your customer

On your team’s phone

From a phone or a computer, each person asks questions, requests a summary or dictates a task. The AI answers with what their role can see.

2 · You, in the dashboard

On your dashboard

How many queries each person made, how many were resolved with a source and how many went to someone on the team. Each role’s permissions, in plain view.

Voice assistant

Tell the system what to do and it’s ready to confirm

On the road or in the warehouse there’s no time to type. The voice assistant understands what you ask, enters it in the system with real prices and stock, and shows you the summary before saving. For example, a distributor’s sales rep says “enter an order for Almacén Don Ramón: 10 yerbas and 6 oils” and the order is built.

  • Understands dictated orders, tasks and questions
  • Uses the system’s real prices and stock
  • Always shows the summary before confirming
Your data, under your control

What the AI sees, who uses it and what gets logged

We define with you which sources each agent can look at and which roles can use it. We work with each model provider’s business accounts, and everything the AI looks up or does goes into a log you can review.

  • Sources and permissions defined in writing
  • Business accounts with OpenAI, Anthropic or Google
  • A log of every query and every action
How a custom agent works

Answers with their source, in seconds

An attorney at the firm asks about a case and the agent answers with the data and the document it came from. If asked to do a task, it does it and logs it. If asked something their role can’t see, it says so and doesn’t show it.

  • Cites the document and page for each fact
  • Each user accesses only what applies to them
  • Does tasks: schedules, notifies and keeps a log

What you can add to your agents

Services you turn on in your system when you need them, without switching platforms.

Email on your domain

Mailboxes on your company’s domain, so the AI can sort the main inbox without mixing in personal accounts.

Setup, migration and support included. Packs based on team size.

Maintenance and upgrades

Monthly review of the answers, source tuning and hours to add new tasks to the agent.

Monitoring, backups, updates and hour packs.

AI content

AI-written copy for your site and social media, in your brand’s tone.

Product descriptions, news, banners and photo touch-ups.

Works with the tools you already have

The ones you already use every day, connected to your system from day one.

  • OpenAI
  • Claude
  • Gemini
  • WhatsApp
  • Messenger
  • Instagram
  • Google Calendar
  • Google Sheets
  • n8n
  • Notion
  • Email
  • Your company’s documents

Custom integrations for your business

Use another tool? We connect your system to the software you already have via API.

Ask us

From the first conversation to your system up and running

Three steps, with a fixed proposal before we start.

  1. 1

    We choose the first use case

    We look at which tasks take the most time from your team and which one is best to try first.

  2. 2

    We test it with your data

    We build the pilot with your real documents and review together how it answers.

  3. 3

    We add it to daily work

    Once the pilot is approved, we connect the agent to your systems, set the permissions and train the team.

FAQ

What people ask us before getting started

Have another question? Write to us and we'll answer for your case.

Ask your question
Is my data used to train the AI?

We work with each provider’s business versions, which under their terms don’t use the data you send to train their models. We also define with you what information each agent can look at and who can use it.

Which AI model do you use?

It depends on the case: OpenAI, Claude (from Anthropic) or Gemini (from Google). We choose based on the task, the language, the cost and the volume, and the agent is built so the model can be switched later if it makes sense.

How much does it cost to use the models?

Model usage is paid separately from the development and depends on how much it’s used. In the quote we give you an estimate based on your volume, and on your dashboard you see each month’s spend. If the agent uses WhatsApp, the conversations Meta charges for are also separate.

What happens if the AI gets it wrong?

It can happen. That’s why every answer shows where the data came from, anything it can’t confirm is flagged for a person to review, and important actions can require approval. The AI doesn’t give legal, accounting or medical advice: it helps your team find and organize information, and the decisions are yours.

How long does it take, and what if we change something along the way?

A pilot takes two to three weeks, and an agent connected to your systems takes four to eight. If testing turns up a change that falls within what was defined, we adjust it within the quote; if it adds something new, we send you the cost and timing before doing it.

Who owns the agent and the information?

Your company does: the instructions, the configuration, the documents and the logs. The model accounts can be set up in your company’s name and, if you stop working with us, we hand over the configuration and the documentation.

How do payments work, and what happens after delivery?

Development is paid partly when the quote is approved and the rest on delivery, or by stage on larger projects. Amounts are in US dollars and can be paid in pesos. After delivery there’s a support period, and you can continue with a maintenance plan to review answers and add tasks.

Let’s start with the task that takes the most time from your team.

Tell us what they do by hand every day and we’ll propose a pilot with your own data.

No-cost assessment, no commitment

The brands, products, people and photos shown on the screens are fictional and are for illustration only.